How Being Agile and Being Innovative helped us during the Covid-19 Pandemic

Collaboration, innovation, agility, customer centricity and an unquenchable thirst to better ourselves are what define us here at Tachyon Technologies. Read on to know how we synergized these processes to become the organization that we are!

We live in an era where bad organizational handling of employees and customers says a lot about its culture. With “over 70% of individuals choosing not to associate with a bad-cultured or/ an ill-reputed organization,” it is evident that culture plays a vital role in an organization’s performance.

Some of the essential veins of brilliant organizational culture are:

  • Encouraging Collaboration
  • Fostering Innovation
  • Being Agile
  • Focused on Customer Experience
  • Continuous Learning

Which, we at Tachyon have proudly embraced as tenets of our company culture.

Read on to know more about how Tachyon symbolizes great company culture.

Encouraging Collaboration: Silos topple companies. Hence the need for collaboration. With the growing pace of a global and remote workforce, conventional communication methods are like the Nokia 1100s – reliable, but outdated. At Tachyon, our people come from various nationalities and cultures. By encouraging collaboration among them, we as a company achieved success.

Similarly, we approach our clients with a notion of collaborative transformation. This means our partnership is not just tactical, but long-standing. We strongly believe in creating real business benefits for our clients while working closely in their digital transformation journey.

Fostering Innovation: Unlocking full potential of our people. This was possible because we encouraged our teams to collaborate more. We noticed a steep surge in ideas and innovative solutions to challenges, which helped improve the service of a product. Simply by having a culture that fosters innovation, we were able to better serve our clients. We’ve made it point to recognize individuals for their innovative thinking.

Being Agile: Agility is all about being dynamic and collaborative. Being open to feedback and new thinking gave us the competitive growth advantage. For instance, during the Covid-19 global pandemic, companies with the right organizational structure thrive. A digitally sound organization definitely has its advantage, but it can sail through these uncertain times only with an agile business culture. A clear business continuity plan set forth by the leadership, willingness, and support from the organization are crucial. Allowing for discussions, flexibility and trust bring out more from each stakeholder. The benefits of being agile go much beyond the times of crisis.

Focus on Customer Experience: The customer is an equal stakeholder in any project. Organizations that are vigorously customer centric are often considered agile. Bringing in clientele with attractive discounts only lasts a short time; however, creating memorable moments, paying attention to customer’s needs, adding value, empathizing with their situations and building an emotional connection is what we do at Tachyon. For us, our customers are at the center of our universe.

Continuous Learning: As an organization Tachyon is obsessed with growth and learning. We seek the knowledge in everything. We strive to stay ahead in our business. For that purpose, we focus on upskilling our people. In this highly competitive world, individuals need to expand their knowledge base and stay upgraded on technological advances and other developments in their field of work. Continuous upgrading of knowledge, skills, and tools is a cornerstone of our company culture and philosophy. Like us, we encourage everyone to innovate and collaborate so that it adds value to themselves and their organizations.

Steve Jobs once famously said: “All I ask is that today you do the best work of your entire life.” This holds good to all of us at Tachyon. We believe that by innovating continuously, one can keep pace with the industry. Being agile allows the change to be smooth and quick while always keeping our eyes trained on the experience factor to make our interactions relevant and leading to growth for our partners.

More than a process, “Be Agile, Be Innovative” is a philosophy that turns around an entire ecosystem to be better. Thankfully, the metrics for a good company culture are measurable and show in the organization’s bottom-line.


9 Things to Consider Before Choosing an ERP

Implementing an ERP system in an organization requires a planning, time, effort and experts. However, readiness before the actual implementation ensures the process is handled smoothly.

Big or small, organizations need Enterprise Resource Planning (ERP) systems because they help streamline operations — from customer data acquisition and storage, financials, HR function, sales, inventory and everything in between.

With an ERP solution at your disposal, you can accelerate customer on-boarding, eliminate redundant back-office processes, deal with data efficiently and improve business performance along with team communications.

ERP systems are a great addition to the company’s tech stack to simplify overall business operations. They help you consolidate your organization’s information in single source and manage several tasks without depending on multiple tools and teams.

Is your organization thinking of implementing an ERP system?

We have curated a 9-point checklist to consider before you embark on an ERP journey and lead your company towards digital transformation.

Be Clear About Intent: At the heart of any ERP implementation is intent. Right from the beginning, you must have a well-defined objective when embarking on the implementation journey. Your reasons may include any one of these or a combination including process improvement, production quality, employee productivity, business expansion, transparency, financial & asset control, compliance, and many more.

The justifications can be as diverse as the processes in your organization. However, if you cannot communicate the intentions and benefits of an ERP implementation clearly, then it would be challenging for your leadership to agree to such a large investment.

Define Your Organization’s Best Practices: More than using technology to support and optimize business processes, ERPs help in defining best practices.

Once you have decided to implement an ERP and have on-boarded stakeholders, it is important to define the best practices for the organization spanning all processes and people. However, the challenge lays in achieving a common understanding without making too many changes to the processes or people.

To fast track your ERP implementation, it is imperative you select the right implementation partner who can guide you in global best practices that suit organization and benefit your organization.

Have Clarity: An ERP has a wide array of uses. You may choose to use it for one process or for multiple – across the organization, depending on where and how you want it to work for you.

Organizations that want an ERP across multiple entities or locations (regions, countries, functions, divisions) can choose from one of the several ERP landscape strategies available to them: from a single ERP instance to function or entity specific implementation.

Follow Industry Trends: What’s trending today may not be feasible for your organization in a few years. Similarly, an ERP that is comparatively smaller can explode into an industry leader in a few years.

If you have decided to purchase an ERP solution, then you need to also look at how your industry is developing too. This will help you not only keep up with your competition but stay ahead of them.

SAP’s ERP is designed to enable organizations become Intelligent Enterprises. SAP S/4 HANA is powered by AI and is an integrated, intelligent next-generation platform that improves large organizations’ ability to process transactions and analyze informational databases in real-time. Report generation happens in real-time, insights are powered by AI and ML.

S/4 HANA enables users to work on large datasets in one system, thereby significantly saving hardware, operational costs, along with total cost of ownership(TCO).

Get Your Business Strategies Right: While the going becomes easy for companies that have an ERP, it’s always in your interest to get your business strategy right. Being able to adapt to change globally and within the industry become defining factors.

You must also look at things that your organization will do differently once the ERP is in place.

An ERP will give you insights into several aspects of your industry and you will have to respond or translate them into some actionable and measurable insights. This will lead to change the way your business works.

Stay Updated: Being a thought leader in your organization, you would already know how things are shaping in your industry and business. However, there can be certain processes that might be out of your sight – given that today’s CIOs are handling multiple teams across geographies.

You may think that you know how your business operates, but until you start examining how people and processes work, you will not have the right knowledge to make improvements. Additionally, you must keep acquiring knowledge of the best practices and various innovations that’s impacting your industry.

Cost Analysis and Infrastructure Check: Getting an ERP solution is no easy task. It involves onboarding various stakeholders and convincing several others as ERP solutions can be costly, but the return on investment (ROI) is immense – much more than the investment on the ERP tool itself.

Additionally, there’s the question about spending on infrastructure. It’s true that most companies that are thinking about ERP solutions might run on legacy systems and new age ERP solutions may or may not be compatible with the legacy systems.

To ensure that there’s minimal expenditure on infrastructure, it’s always better to check with the ERP implementation partner about compatibility.

Think of the Past, Present & Future: Once you have decided to implement and ERP, an analysis of the past and expectation from the future will help chart an action plan or course correction plan based on the expectations and outcomes.

Standardization: Before implementing an ERP, you must ask yourself if you want standardization across the whole company or autonomy across different levels. Both standardization and autonomy are different and may take different time to be implemented. Your ERP partner should give you an idea of which is better – standardization across the company or autonomy within divisions.

Any organization that wants to implement an ERP solution should consider this checklist. Having a roadmap makes it easier for you to navigate and funnel down to the right processes and systems and maximize ROI.


At-Will Work from Office. Vogue or Pass.

Many among us have been working from home for over a year. We’ve experienced many things while working from home – like the joys of attending meetings while lazing in our beds, pretending to work while bingeing on our favorite shows, working while cooking. We’ve also had some lows too – like losing a loved one to the coronavirus, experiencing burn-out and zoom fatigue.

While half of Americans are fully vaccinated, the eagerness to come back to work is sporadic at best. Some organizations operating in specific industries in parts of the world have completely opened up and/or partially. However, one industry that hasn’t swung its doors wide open is IT.

As organizations contemplate having their workforce work from office, they are faced with two fundamental questions:

  1. What is best for the business?
  2. What do our employees want?

Simply put, the answer to both these questions is: flexibility.

Both, organizations and employees, need to be flexible in their approach to return to offices.

For organizations, empowering the workforce takes precedence. Giving employees the freedom to choose when, how and where they work is something both employees and organizations seem to agree on.

Coming back to work can be an emotional decision.

After working from home for over 15 months, returning to office can be an emotional decision. First – there is the concern for safety, as getting fully vaccinated is not the silver bullet we all thought it would be.

Employees are feeling anything from anticipation, excitement, happiness, hesitation to even fear while thinking about coming back to work.

One trend that has come to the fore is most employees are not interested in working in-office for five days a week, like we did before the pandemic.

Simultaneously, there are signs that few employees are charged up to return to work!

With emotions at play, it is imperative for organizations to give employees a voice in how, when and why they would like to come back to work.

A few reasons why giving employees a choice helps:

Forcing people back will force them out

According to the survey, job satisfaction is back to pre-pandemic heights, with 71% of those surveyed saying they were highly satisfied in their current position. However, over a third 36% say that they are very likely to quit their current job if forced to come back to office for five days a week as they used to.

Organizations and employees both need to be flexible.

A hybrid workforce is a happy workforce

The same survey sheds light on the fact that 72% of employees are willing to come back to work for 2-3 days in a week. An at-will hybrid model is currently the best opportunity for both organizations and employees to be productive and flexible.

A flexible workforce is productive

The flexibility of choosing when to work from office makes employees far more productive. Employees can prioritize work on the days they are at office, which leads to a healthier work-life balance. For organizations, offering a hybrid or flexible work options communicates trust in their workforce. Trust is the key ingredient “the secret” in a secret sauce recipe.

Covid-19 has proved that the human race can adapt, and we’ve evolved as a race in the past 18 months. Now going back to pre-pandemic days seems primitive.

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