Enhancing Employee Experience and Management Transparency through SAP SuccessFactors
Utilities
INDUSTRY
Utilities
LOCATION
Saudi Arabia
EMPLOYEES
1200
MODULES
Employee Central, Performance, Succession & Dev, LMS, Compensation
PROJECT DURATION
10 Months
0
%
Increased in transparency across management
0
%
Increased overall employee experience
Customer is a leader and “one-stop shop” provider of a full range of centralized utilities
CHALLENGE
- Saudi Arabia’s first private integrated power and water utility company wanted to replace disparate on-premise systems and paper-based processes with a single, cloud-based HR system.
- Needed to eliminate fragmented, non-standard processes.
- Lack of simplified and digitized systems to provide company-wide overview of employee data.
SOLUTIONS
- Blueprint successfully replaced the existing HCM solution with SAP SuccessFactors, a complete offshore delivery
- Industry best practices employed for seamless and easy access of employee data.
- Migrated 17 Years of Employee data to SuccessFactors
- Coordinated with SAP HEC team, as the SAP on premise was on HEC
- Built 15+ custom processes as per the Marafiq team requirements.
- Customized user manuals were built for easy understanding and access to system.
- Provided Change management to facilitate the migration from on-premise to cloud
RESULTS
Established a single source of truth for employee data thereby enhancing visibility at all levels.
Smarter, data-driven decision-making aided by unprecedented visibility into the workforce
Introduced self-service applications, making the solution easy to access, resulting in high employee satisfaction
Increased transparency, enabling managers to measure performance and identify areas for efficiency improvement.
Real time data and calculations for compensation, benefits and rewards
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